
Sommario
1. Introduction: Embracing Year-Round Comfort
Selecting the right Air to Water Heat Pump (AWHP) for a European home means ensuring reliable heating, cooling, and hot water supply through all seasons. Unlike single-purpose systems, AWHPs extract thermal energy from outside air and distribute it via water-based loops, making them versatile and energy-efficient. Whether installing underfloor heating, traditional radiators, or fan coil units—and supplying domestic hot water—a properly sized AWHP guarantees maximum comfort, lower energy bills, and reduced carbon footprint across Europe’s diverse climates.
2. Understanding AWHP Capabilities
Air to Water Heat Pumps provide multiple functionalities:
- Space Heating: By circulating warm water through underfloor networks (35–45 °C) or radiator panels (45–55 °C), AWHPs keep rooms consistently cozy.
- Raffreddamento: Reversible models or integration with fan coil units enable indoor cooling by reversing the refrigerant cycle or distributing chilled water.
- Domestic Hot Water (DHW): AWHPs can heat buffer tanks to 50–60 °C, ensuring abundant, efficient hot water for showers, dishwashing, and laundry.
This all-in-one approach appeals to European families seeking year-round comfort without separate boilers or chillers. AWHPs maximize seasonal COP (Coefficient of Performance), lowering operating costs compared to gas, oil, or electric resistance systems.
3. Identifying Home Usage Scenarios
Before selecting an AWHP, evaluate where and how heat (and cooling) will be used:
- Underfloor Heating (UFH)
- Operates at lower flow temperatures (typically 35–45 °C)
- Provides radiant, even warmth, ideal for open-plan layouts and bathrooms
- Maximizes AWHP efficiency, especially in new builds or well-insulated European homes
- Radiator Panels
- Common in many existing European houses, especially retrofit projects
- Requires higher flow temperatures (45–55 °C)
- Ensures quick response heating in bedrooms, living rooms, and hallways
- Fan Coil Units (FCUs)
- Deliver rapid heating and cooling by blowing conditioned air directly
- Perfect for areas needing fast temperature adjustments (e.g., kitchens, utility rooms)
- Works seamlessly with reversible AWHPs for summer cooling
- Domestic Hot Water (DHW)
- Family of five typically requires around 250 L/day (5 × 50 L)
- Buffer tanks sized 200–300 L ensure uninterrupted hot water during peak usage
- AWHP-driven DHW can replace gas or electric water heaters, reducing energy expenses
4. Case Study: A 140 sqm Home in Southern Poland

To illustrate proper AWHP sizing, consider a 140 sqm family home in southern Poland (climate design temperature around –15 °C). The household comprises four bedrooms (five occupants) with the following heating distribution:
- Underfloor Heating Area: 60 sqm
- Radiator Panel Area: 40 sqm
- Supplementary Heating: Small radiators or FCUs in bathroom and hallway
- DHW Demand: 250 L/day
4.1 Calculating Space Heating Load
European HVAC designers often apply a rule of thumb of 150 W per sqm under design conditions. Therefore:
- Underfloor Heating Load: 60 sqm × 150 W = 9 kW
- Radiator Heating Load: 40 sqm × 150 W = 6 kW
- Total Space Heating Demand: 15 kW
This 15 kW figure represents the capacity required to maintain comfortable indoor temperatures on the coldest winter days.

4.2 Calculating Domestic Hot Water Load
Using the guideline of 1 kW per 20 L of DHW capacity per hour:
- Daily DHW Requirement: 250 L
- DHW Load: 250 L ÷ 20 L/kW = 12.5 kW
Comparing the two needs—15 kW for space heating and 12.5 kW for DHW—we size the AWHP at 15 kW nominal capacity. This ensures the system can simultaneously manage peak heating demands and prioritizes domestic hot water production without compromising comfort.
5. Choosing the Correct AWHP Capacity
5.1 Nominal vs. Real-World Performance
A 15 kW AWHP rated at test conditions (e.g., A7W35) may deliver less output in real-world scenarios when outside temperatures drop below 7 °C. Installers should review manufacturer performance curves at lower ambient points (e.g., A–7W35 or A–15W35). For example, a 15 kW AWHP might derate to around 12 kW at –7 °C. Confirm the unit can still meet the 15 kW requirement or select a slightly larger model.
5.2 Addressing Winter Derating with Backup Heating
So do you think we just need to choose a machine with a nominal capacity of 15kw and that’s it? Wrong. We also need to consider the winter attenuation problem mentioned in an article in Hetapro’s Technologies special issue (https://hetapro.com/why-do-heat-pumps-need-drainage). Fortunately, the attenuation of Hetapro’s new HeatiX series is lower than that of ordinary heat pumps. Hetapro’s HeatiX AWHP series limits capacity loss to 20% at –15 °C. In our example:
- 15 kW × 20% Loss = 3 kW Deficit
To cover this gap, integrate a 3 kW electric auxiliary heater. The backup element activates only when the AWHP cannot meet full demand, ensuring uninterrupted warmth without oversizing the primary unit. This strategy balances efficiency and reliability—homeowners enjoy comfort even during extended cold snaps.
6. Cooling with Reversible AWHPs
During warmer European seasons, reversible AWHPs flip the refrigerant cycle to absorb indoor heat and reject it outdoors, effectively providing chilled water for FCUs or underfloor cooling loops. Key advantages include:
- No Separate Chiller Required: One system handles both heating and cooling
- Zoned Cooling: Fan coil units allow targeted temperature control in high-use areas
- Reduced Electricity Consumption: Compared to standalone electric coolers
When specifying AWHPs for regions with hot summers—such as Southern Europe—highlight the system’s reversible functionality and potential to maintain comfortable indoor conditions year-round.
7. Optimizing Installation for Maximum Efficiency
7.1 Hydraulic Separation and Buffer Tanks
To accommodate both underfloor and radiator circuits—which require different flow temperatures—incorporate hydraulic separators or dedicated buffer tanks. This ensures stable operation and prevents short cycling. A properly sized buffer tank (e.g., 100–200 L) also smooths out load fluctuations, improving overall COP.
7.2 Weather-Compensated Controls
Implement weather-compensated control strategies that automatically adjust flow temperatures based on outdoor conditions. On milder days, the AWHP can operate at lower water temperatures, maximizing efficiency. As outdoor temperatures drop, the system gradually increases flow temperature to match demand without abrupt setpoint changes.
7.3 Insulation and System Integration
8. Encouraging Professional Support and Engagement
While our case study offers a reliable starting point, every European home varies in insulation, window performance, occupancy patterns, and local design temperatures. Encourage partners to:
- Engage Certified HVAC Engineers: For site-specific heat loss calculations and sizing confirmation.
- Conduct Thermal Imaging Audits: To identify and rectify insulation gaps and thermal bridges before installation.
- Utilize Smart Controls: Weather-compensated regulators and zoning thermostats to optimize AWHP performance.
Invite clients to reach out to Hetapro’s European Product Service Manager for tailored guidance:
Hetapro Product Service Manager (Europe)
E-mail: brian@hetapro.com
Phone: +86 13336429461
By offering expert support, Hetapro positions itself as the trusted AWHP provider for wholesalers, installers, and brand agents across Europe.
9. References & Further Reading
- European Commission – Heat Pumps Overview
Link: https://energy.ec.europa.eu/topics/energy-efficiency/heat-pumps_en
Provides EU strategy for heat pump deployment, including policy frameworks like REPowerEU. - European Heat Pump Association (EHPA) – Market Data
Link: https://www.ehpa.org/market-data/
Comprehensive statistics on heat pump sales and adoption trends across Europe. - EHPA – 2024 Market Report
Link: https://www.ehpa.org/product/2024-market-report/
In-depth analysis of the 2023 European heat pump market, covering sales figures and technology breakdowns. - European Commission – Heating and Cooling
Link: https://energy.ec.europa.eu/topics/energy-efficiency/heating-and-cooling_en
Details EU initiatives, assessments, and member-state reports related to heating and cooling. - European Commission – Air Heating and Cooling Products
Link: https://energy-efficient-products.ec.europa.eu/product-list/air-heating-and-cooling-products_en
Outlines Ecodesign requirements for air heating and cooling, impacting AWHP manufacturing standards. - EHPA – Ecodesign & Energy Labelling
Link: https://www.ehpa.org/policy-2/ecodesign-energy-labelling/
Explains EU directives promoting energy-efficient heat pump technologies via mandatory labeling. - European Commission – Heat Pump Accelerator Platform
Link: https://energy.ec.europa.eu/topics/energy-efficiency/heat-pumps/heat-pump-accelerator-platform_en
Introduces an initiative to accelerate heat pump adoption across EU member states. - EHPA – Fit for 55 Package
Link: https://www.ehpa.org/policy/european-green-deal/fit-for-55-package/
Discusses legislative targets for emissions reductions and their implications for the heat pump sector. - European Heat Pump Association – Publications
Link: https://www.ehpa.org/publications/european-heat-pump-market-and-statistics-report-2023/
Offers detailed market and statistics reports on heat pump adoption trends. - European Commission – Energy Performance of Buildings Directive (EPBD 2024)
Link: https://en.wikipedia.org/wiki/Energy_Performance_of_Buildings_Directive_2024
Summarizes EU legislation aimed at improving building energy performance, directly relevant to AWHP integration.
Domande frequenti
Q1: How do I size an air-to-water heat pump (AWHP) for a European home?
To size an AWHP for a European home, follow an AWHP sizing guide that includes a detailed heat load calculation. First, calculate the space heating load (e.g., 150 W per sqm under design conditions). Add the domestic hot water (DHW) heat load (typically 1 kW per 20 L of hot water). Compare these values and choose an AWHP with a nominal capacity at least equal to the larger of the two. Consult European AWHP sizing guidelines and performance curves (e.g., output at –7 °C) to ensure real-world reliability.
Q2: What factors affect AWHP underfloor heating performance?
AWHP underfloor heating operates most efficiently at lower flow temperatures (35–45 °C). Ensure your building has adequate insulation and underfloor loops designed for low-temperature operation. A well-insulated European home allows the AWHP to run longer at higher COP. Use weather-compensated controls to adjust water temperature based on outdoor conditions, maximizing seasonal efficiency.
Q3: Can an AWHP work with existing radiator panels in a retrofit project?
Yes—AWHP radiator compatibility depends on the system’s ability to provide higher flow temperatures (typically 45–55 °C). Look for models specifically rated for radiator heating or equipped with dual-circuit hydraulic separation. Confirm the COP at radiator flow temperatures to ensure cost-effective operation. If capacity falls below the required output at low ambient temperatures (e.g., AWHP capacity at –7 °C), consider a slightly higher-rated unit or backup heating.
Q4: How does reversible AWHP cooling work, and is it effective in European climates?
Reversible AWHP cooling flips the refrigerant cycle—extracting indoor heat and expelling it outdoors. In milder European summers, this provides efficient hydronic cooling through fan coil units or chilled underfloor loops. The system delivers zoned cooling without a separate chiller. For regions with hot summers, emphasize reversible AWHP cooling’s ability to maintain comfortable indoor temperatures year-round while leveraging high seasonal COP.
Q5: What is HeatiX AWHP low-temperature performance, and why is it important?
HeatiX AWHP low-temperature performance refers to the system’s capacity retention in cold climates. A model like Hetapro’s HeatiX series limits AWHP winter de-rating to around 20% at –15 °C. This means a 15 kW unit still produces at least 12 kW during freezing conditions. Low-temperature performance is crucial in northern and central Europe, ensuring homes remain warm without significant efficiency loss.
Q6: How do I calculate DHW load and combine it with space heating for an AWHP system?
To calculate DHW load, estimate daily hot water usage (e.g., 50 L per person). For a five-person household, that’s 250 L per day. Using 1 kW per 20 L, the DHW requirement is 12.5 kW. Combine this with the space heating load (e.g., 15 kW), then select an AWHP with a nominal output at least equal to the higher figure. This combined heating DHW AWHP approach ensures simultaneous comfort and reliable hot water.
Q7: Why is heat pump output modulation important in Europe?
Heat pump output modulation allows the AWHP to adjust its capacity based on real-time heating or cooling demand, rather than cycling on and off. In European climates with fluctuating temperatures, modulation maintains consistent indoor comfort, reduces short cycling, and maximizes COP. Advanced control algorithms and inverter technology enable this variable-speed operation, ensuring efficient performance across a wide range of outdoor conditions.
Q8: What is AWHP cold climate performance, and how do I verify it?
AWHP cold climate performance refers to the system’s ability to deliver rated capacity at low ambient air temperatures (e.g., –7 °C, –15 °C). Verify cold climate performance by examining manufacturer performance curves (e.g., A–7W35 rating) or independent test data. Ensure the AWHP can meet or exceed your calculated space heating load under design conditions. If capacity drops below requirements, consider installing a backup heater.
Q9: When should I recommend an AWHP electric backup heater?
Recommend an AWHP electric backup heater when the AWHP’s real-world output at extreme cold (e.g., –15 °C) falls short of heat load calculations. For example, if a 15 kW AWHP de-rates by 20%, it produces only 12 kW—leaving a 3 kW deficit. A 3 kW electric auxiliary heater covers this gap on the coldest days, ensuring uninterrupted indoor comfort. Backup heaters also protect against unexpected performance drops during defrost cycles.
Q10: How do I find an HVAC engineer for site-specific AWHP design in Europe?
To arrange a site-specific AWHP design, contact a certified HVAC engineer or specialized installer with experience in cold climate heat pump sizing. Look for professionals registered with local industry associations (e.g., EHPA members) who offer thorough thermal imaging audits, insulation assessments, and detailed heat loss calculations. For personalized support, reach out to Hetapro AWHP support via brian@hetapro.com to connect with regional experts.