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Customer First

Your Vision, Our Customization

Our culture towards machines goes instinctively on customer service.
A top-level service means granting one-to-one relation with skilled personnel, spare parts on call and efficient on-site assistance. Customer loyalty and gained esteem are our successful key factors.

Pre-sale service

  • Comprehensive documentation library:Provides catalogs, manuals, instructions, and training materials.
  • Wide customer support: Serves OEM distributors, installers, and end-users.
  • Cost-saving features: Offers remote download and multilingual translation services, reducing upfront preparation costs. 
Conducts annual surveys to understand regional user needs and shares findings with partners.
pre sale service
after sales

Sales cooperation service

After-sales service

devotion hetapro 24 hour warehouses
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Be In Front Line

A competent expert follows customer since the beginning of needs. Proud to lay our best strength in customer service quality

Warranty And Spare Part Kits Support

Devotion Hetapro heat pump factory offers clients a warranty 1 year(welcome extend warranty), and replacement parts are readily available to customers, which can avoid downtime.

Devotion Hetapro heat pump key components both have EMC (Electromagnetic Magnetic Compatibility)certificated),this enhanced customer satisfaction and peace of mind.

Your Success Business Starts Here

After you fill out the form, a fire equipment specialist will reach out to you within 24 hours.

The first objective will be to understand your needs, then together develop a business plan and provide you with the best pricing for you!

Your information will be kept strictly confidential.

Send Us An Inquiry

Your information will be kept strictly confidential.